You want to complain fact sheet
You want to complain fact sheet
Topic Complaints
Easy English title You have a problem. You want to tell us.
Audience Adult or young person or parent of child under 18 years.
Type A4 fact sheet.
Length 10 pages of Easy English. 508 words
(Plus 2 pages of copyright and acknowledgement)
Purpose To assist people understand a basic complaints process, and that they can choose to complain beyond your organisation, if not happy with initial outcome.
To use with the form ‘You want to complain’
Suitable for Any service or professional.
How to use Print in colour.
Bind together, or put 3 staples down the left side of your fact sheet. It will now open like a book.
Released 4 June 2025.
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