What can you write in Easy English?

filling in form
flight information on board
construction worker signing a form
list with tick boxes on clipboard

What do you currently write for customers or clients?

  • Fact sheets or information sheets
  • Appointment letters
  • Contracts
  • Flyers & Brochures
  • Invoices
  • Training materials
  • Minutes and Agendas
  • Posters
  • Website – desk tops or ipads or mobiles
  • Rights and Responsibilities
  • Consumer reports
  • Text message reminders
  • Surveys & customer feedback
  • Signage.

bookshelf of colorful folders

What else do you ask your customers and clients to read, understand and be able to use functionally?

What must your staff be able to read, understand & use functionally?

  • Quality Assurance
  • Instruction sheets – How to guides
  • Safety instructions
  • Policy and Procedures
  • Appointment letters & contracts
  • Annual Leave, Sick Leave and Holiday Leave Entitlements
  • Salary Packaging
  • Intranet and Internet
  • Rights and Responsibilities
  • Emails from senior managers and others
  • Daily reports
  • Incident reports.

What else can you add to this list?

a few people looking at a report
medicine and drugs with information
phone on phone contract