What can you write in Easy English?

personal-information-filling-out-job-48916630 dreams
filling in form
flight information on board

What do you currently write for customers or clients?

  • Fact sheets or information sheets
  • Appointment letters
  • Contracts
  • Flyers & Brochures
  • Invoices
  • Training materials
  • Minutes and Agendas
  • Posters
  • Website – desk tops or ipads or mobiles
  • Rights and Responsibilities
  • Consumer reports
  • Text message reminders
  • Surveys &┬ácustomer feedback
  • Signage.

bookshelf of colorful folders

What else do you ask your customers and clients to read, understand and be able to use functionally?



a few people looking at a report
medicine and drugs with information
phone on phone contract
construction worker signing a form
list with tick boxes on clipboard

What must your staff be able to read, understand & use functionally?

  • Quality Assurance
  • Instruction sheets – How to guides
  • Safety instructions
  • Policy and Procedures
  • Appointment letters & contracts
  • Annual Leave, Sick Leave and Holiday Leave Entitlements
  • Salary Packaging
  • Intranet and Internet
  • Rights and Responsibilities
  • Emails from senior managers and others
  • Daily reports
  • Incident reports.

What else can you add to this list?

planning-plan-strategy-data-information-policy-vision-concept-50645283 dreams
web-analytics-information-development-website-statistic-monitor-growth-index-51136288 dreams